Learn
The words this site uses,in plain English.
Each word gets a one-line meaning, a short explanation and a link to where you'll meet it in Volant.
- Accounts in your name
- Accounts in your name are the accounts your agency signs up for and pays for itself, such as email, domains, phone numbers and payments, instead of a software company holding them for you.
- AI agent
- An AI agent is an AI program that can carry out a task in steps, such as writing code, researching or drafting a message, using tools you give it, rather than only answering a question.
- AI search visibility
- AI search visibility is whether AI assistants, such as ChatGPT or Google's AI Overviews, mention a business when someone asks for one like it, and whether they describe it correctly.
- Approving the exact version
- Approving the exact version means you approve one specific version of something, going to one specific place, and any change after that needs your approval again.
- Care plan
- A care plan is a monthly service a web designer sells after a website launches: keeping the site working, safe and up to date, plus a fixed list of small changes, for a fixed monthly price.
- Deposit
- A deposit is a part payment a client makes before you start a project, agreed in the proposal, which confirms they're committed and pays for the time you set aside.
- Google Business Profile
- A Google Business Profile is a business's free listing on Google Search and Maps, showing its name, address, opening hours, photos and reviews.
- Local SEO
- Local SEO is the work that helps a business show up in Google's map and search results when people nearby search for what it offers, such as "bakery near me".
- MCP (Model Context Protocol)
- MCP is a shared set of rules that lets an AI agent connect to another program, see what that program can do, and ask it to do specific things.
- One-person agency
- A one-person agency is a business run by one owner that sells services such as websites to other businesses, often with an AI agent doing much of the making while the owner runs the client work.
- Scope creep
- Scope creep is when a project slowly grows beyond what was agreed, one small extra request at a time, without the price or the deadline changing to match.
- Service recipe
- A service recipe is a written plan for one service you sell: what it needs, how it is set up and checked, what the client gets each month, and how it ends.
- Version history
- Version history is a saved list of every earlier version of something, such as a website, so you can see what changed, compare two versions and go back to any of them.
- Website handover
- A website handover is the point where a finished site passes to the client, with the logins, accounts and notes they need to run it without you.