Run the agency.
When you run an agency on your own, every promise, payment and next step depends on you remembering it. These articles show simple ways to write them down, check them each week and keep your word to clients.
Run your agency week in the time you have
A weekly routine for a one-person AI agency: a short weekly review, what needs you and what can wait, and how to fit client work into the hours you have.
When a client says they've paid and you can't see it
What a one-person AI agency does when a client says they paid but the money hasn't arrived: where to look, common causes, a kind reply, and how to prevent it.
How to run a one-person AI agency next to a day job
Running a one-person AI agency next to a full-time job: what to check first, how to set reply times, how much work to take on, and a weekly routine.
A follow-up that brings back a quiet client
A check-in email for a one-person AI agency's past clients: why a useful note beats 'just checking in', three templates, when to send, and what to do next.
How to keep track of what you promised on calls
How a one-person AI agency keeps track of promises made on client calls: what counts, a one-line note during the call, the recap email, and a weekly check.
Where should a one-person AI agency's money records live?
How a one-person AI agency can track who owes what: three money states, where each record should live, how long to keep them, and a monthly check.
Summer hours and holiday closures: a routine for seasonal businesses
How to update holiday and seasonal hours on Google, Apple Maps and a local business website, with a routine a one-person AI agency runs for every client.
How to turn client messages into a to-do list you trust
How a one-person AI agency keeps track of client requests across email, text and WhatsApp: one list, one line per request, set sweeps, a reply that confirms.
Stripe for a one-person AI agency: invoices, payment links and deposits
How a one-person AI agency takes payments with Stripe: invoice or payment link, how to take a deposit, what the fees look like, and failed payments.
The monthly report a local business will actually read
A monthly website report a one-person AI agency can send small business clients: one page, five parts, a few sourced numbers and the owner's decisions.
How to price a website change request
How much a one-person AI agency should charge for website changes: hourly or fixed, how to size a request, the hidden work in small edits, a short quote.
How to say no to a client request without losing the client
How to say no to an out-of-scope client request when you run a one-person AI agency: a four-part reply, example wording and the yes you can offer instead.